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PRIVACY POLICY

Effective Date: 10.10.25

At GooGooGarments, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online store, make a purchase, or otherwise interact with us. We are committed to complying with data protection laws, including the General Data Protection Regulation (GDPR), to ensure your personal data is handled securely and transparently.

By using our website and services, you consent to the practices outlined in this policy.

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1. Data Controller Information

GooGooGarments is the data controller of your personal information. This means we are responsible for how your data is processed and for ensuring compliance with data protection laws.

  • Business Name: GooGooGarments

  • Business Address: 16 Barberry Court

  • Contact Email: GGGarmentsUK@gmail.com

  • Phone Number: 07562936860

 

2. Information We Collect

We collect two types of data: Personal Information and Non-Personal Information.

A. Personal Information

We collect personal data when you make a purchase, register for an account, or interact with our website. The personal information we may collect includes:

  • Full Name

  • Email Address

  • Shipping Address (including postal code)

  • Phone Number

  • Payment Information (such as credit card details, PayPal, Apple Pay, Google Pay)

This information is required to process your orders, communicate with you about your purchases, and provide customer service.

B. Non-Personal Information

We also collect non-personal information to help us improve our website and services. This includes:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Viewed

  • Referral URLs

 

3. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To process and fulfill your orders: We use your information to complete purchases, arrange for delivery, and communicate with you about your orders.

  • To communicate with you: We may send order confirmations, shipping updates, and customer support messages.

  • To improve our services: We use non-personal data to monitor and improve the performance of our website.

  • To send marketing communications (if you opt-in): With your consent, we may send you promotional emails about new products, special offers, and other updates.

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website usage, and deliver personalized content. Cookies are small text files that are placed on your device when you visit our site.

You can control cookie preferences through your browser settings. However, please note that disabling cookies may limit certain features of our website.

For more details, please see our [Cookie Policy](insert link to cookie policy).

 

5. Third-Party Service Providers

To provide the best service to our customers, we work with third-party service providers. These include:

  • Payment Processors: We use trusted payment providers like PayPal, Apple Pay, Google Pay, and credit card processors to handle your payment transactions securely. These providers process your payment information, but we do not store sensitive financial details on our systems.

  • Dropshipping Suppliers: As a dropshipping business, we rely on third-party suppliers to fulfill your orders. These suppliers will have access to your order details, including your shipping address, in order to ship your purchases to you.

All third-party service providers we work with are contractually obligated to protect your personal data in accordance with applicable data protection laws.

 

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes:

  • Processing and completing orders.

  • Legal or regulatory obligations (e.g., accounting or tax purposes).

Once your data is no longer needed, we will securely delete or anonymize it.

 

7. Customer Rights Under GDPR

As a customer based in the UK or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.

  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.

  • Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain situations.

  • Right to Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format to transfer it to another provider.

  • Right to Object: You can object to the processing of your data for direct marketing purposes or other legitimate interests we pursue.

To exercise any of these rights, please contact us at GGGarmentsUK@gmail.com.

 

8. International Data Transfers

Your personal data may be transferred to countries outside the UK or the EEA, including countries where our third-party service providers (such as payment processors or dropshipping suppliers) operate. If your data is transferred to such countries, we will ensure that appropriate safeguards are in place to protect your privacy, such as using standard contractual clauses or relying on the Privacy Shield framework (if applicable).

By using our services, you consent to the transfer of your personal data to such countries.

 

9. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes the use of encryption technologies like Secure Socket Layer (SSL) to secure payment transactions.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

10. Your Right to Lodge a Complaint

If you believe that we have not complied with data protection laws, you have the right to lodge a complaint with the relevant supervisory authority.

For residents in the UK, you can contact the Information Commissioner’s Office (ICO):

For residents in other EU countries, you may contact your local data protection authority.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Thank you for trusting GooGooGarments with your personal data. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.

Note: This Privacy Policy is intended to meet GDPR compliance standards. However, it is advisable to consult with a legal professional to ensure full compliance with applicable data protection laws.

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